Return and Refund Policy for sassybyshailja.com

Effective Date: July 07, 2024

Thank you for shopping at Sassy by Shailja. This document governs all returns and exchanges of Shailja Jhunjhunwala (“sassybyshailja.com”) (as defined below). If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. Shailja Jhunjhunwala reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole direction. This Return and Refund Policy for sassybyshailja.com has been created using the return policy generator.

Definitions

For the purposes of this Return and Refund Policy we establish the following definitions:

  • “Products” means all products and services sold at sassybyshailja.com.
  • “Customer” means end user customers that purchase directly from distributors or wholesalers.
  • “Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Sassy by Shailja
  • “Orders” refers to your requests to purchase a Product from us.
  • “Website” refers to Sassy by Shailja, accessible at sassybyshailja.com.
  • “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.

What’s Sassy by Shailja Return and Refund Policy?

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please follow the return & refund process below to proceed with your claim.

Return Policy Exceptions

  • Only regular priced items may be refunded. Sale items are non-refundable

Return & Refund Process

If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

  1. Notify us

    Please notify us within 7 days of your purchase of your intention to return or exchange an item. You can notify us:

    • Via a form on our website: https://sassybyshailja.com/contact-us/

    We will contact you via email if we have any questions or concerns regarding your Return & Refund request.

  2. Ship it back

    Please ship the item(s) back to us. You are responsible for the cost and risk associated with shipping the returned item(s) so make sure you use a reliable shipping company. Ship the item you wish to return to the following address:

    We cannot be held responsible for items damaged or lost in transit, so please make sure you ask the shipping company for the proper tracking information when shipping your items.

  3. Inspection & Refund

    Upon receipt of the returned item, we will fully examine it and notify you via email, within 2 to 3 business days, whether you are entitled to a return, replacement or exchange. If you request a refund, we will refund your purchase price, and a credit will automatically be applied to your original method of payment within 4 to 7 business days. If you request a replacement or exchange, we will ship the replacement or exchange item to your address within 7 days of processing your return.

To follow up on the status of your return or for any other questions of inquiries, please contact us at:

This Return and Refund policy was created for sassybyshailja.com using ReturnPolicy.com™‘s return policy generator. By using our tool, website owners agree not to remove this paragraph without our permission. Copyright © 2024